Whether it is Mercury Retrograde causing you trouble with tech or something else, we’re here to help! Follow these troubleshooting tips for a smooth experience.
Refresh the Checkout Page. After your item(s) are saved to your cart, attempt to refresh your browser. By refreshing the page, you synchronize the system with the latest data, providing you with the most accurate pricing information available.
Clear Your Browser Cache and Cookies. Temporary files stored in your browser’s cache or cookies can sometimes cause checkout problems. Clear them to resolve any interference.
Try a Different Browser or Device. Some users sometimes experience issues on their mobile devices. Switching to a different web browser or using an alternative device can help determine if the issue is specific to your current browser or device.
Double-Check Your Payment Information. Verify that the payment information you entered is accurate. Make sure the credit card number, expiration date, CVV code, and billing address are all entered correctly. Try an alternative payment method during checkout to see if it resolves the issue.
If you've followed the above steps and still encounter any difficulties or have further questions, our Support Team is here to help! Please provide us with details about the error message or any relevant information including your name, screenshots, and a clear description of your situation, for us to better rectify the issue and Submit a Ticket for further assistance.
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